Shipping policy

Shipping policy
At Mimshack Designs, we are committed to delivering your purchases in a
timely and efficient manner. This Shipping Policy outlines important
information regarding shipping methods, costs, processing times, and
international orders.
1. Order Processing Time

Standard Processing: All orders are processed within 1-3 business days
(excluding weekends and holidays) after receiving your order confirmation
email.
Delays: If there is a high volume of orders, shipments may be delayed. In such
cases, we will notify you by email.
Custom Orders: For custom or personalised items, please allow extra time for
processing. Specific processing times for these items will be indicated in the
product description.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout
based on your location and the selected shipping method. Estimated delivery
times are as follows:
Note: Delivery estimates are approximate and may vary depending on
external factors such as customs processing or courier delays. We are not
responsible for delays caused by these circumstances.
3. Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipping confirmation
email that includes a tracking number. You can use this number to track your
package through the courier’s website.
4. Customs, Duties, and Taxes (International Orders)
For international orders, your package may be subject to customs duties,
taxes, or import fees, which are not included in our shipping charges. These
fees are determined by the destination country and are the responsibility of
the customer. Mimshack Designs is not liable for any customs charges or
delays caused by customs clearance procedures.
5. Shipping Restrictions
We do not ship to PO Boxes or APO/FPO addresses.
Some products, such as those containing certain materials, may be restricted
from international shipping due to legal regulations in the destination country.
We will notify you if your order cannot be fulfilled due to these restrictions.
6. Lost or Damaged Packages
Mimshack Designs is not responsible for packages lost or damaged during
shipping. However, if your package does not arrive or arrives damaged,
please contact us at [mimshackdesigns@yahoo.com], and we will assist you in
filing a claim with the shipping carrier.
7. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, the
customer is responsible for any reshipment costs. We will contact you to verify
the correct address before reshipping the package.
8. Changes to Shipping Information

If you need to change your shipping address after placing an order, please
contact us at [mimshackdesigns@yahoo.com] as soon as possible. We will do our
best to update the shipping information before the order is dispatched, but we
cannot guarantee changes once the order has been processed.
9. Contact Information
If you have any questions or concerns about your order or our shipping policy,
please contact us:mimshackdesigns@yahoo.com